We have had a fabulous experience working with Kay Sandford. We had a lengthy trip planned in 2020 which was cancelled due to COVID and personal health issues. Kay helped us every step with the details of planning the trip to handling our refund. We are not experienced travelers. Kay has guided us through all the little details to give us the best opportunity to have a perfect trip from the size of the ship, the destinations that will fit our preferences, to whether we want a bathtub or a shower in our room. Things we would not even know to consider! She is always available for my questions about insurance or a hotel reservation for the night before the package begins. While she was traveling herself, she had a very knowledgeable assistant available who took phone calls and answered emails! We can not imagine how any agent could do more for their clients.

Our trip was completely wonderful and unforgettable! Thanks to Kay we had such a great experience on our trip. My parents and myself enjoyed visiting Paris and Italy. For our first time traveling abroad, we couldn’t have been in better experienced hands than Kay. Kay took care of booking our flights, hotels, transportation, and tours. Kay listened and took into consideration our interests and made great recommendations that was fitting to us all. Our hotels were safe, clean, comfortable, and conveniently located near our tours or in the city center. We definitely felt at ease and spoiled knowing our transportation between destinations was booked and taken care of. Overall, we would definitely book another trip with Kay!